Large Live Edge Table

Hardwood Lumber Company furniture is backed by a one-year warranty covering any defects in material and workmanship. This warranty is valid unless damage arises from misuse, abuse, or incorrect installation. We celebrate the natural beauty of wood, so please be aware that variations in grain patterns and color are natural characteristics, not flaws. Minor warping that may occur due to changes in temperature or humidity is a natural behavior of wood and not a manufacturing defect.

Order Lead Time

Custom furniture ships in 6 to 8 weeks. Lead times may vary based on order volume and seasonal demand. Please contact our sales team online or by phone at 1-800-798-1269 for questions regarding current order lead times.

Small Item Shipping

Items under 70 lbs and 96 inches long ship via FedEx Ground or UPS Ground. You can select your preferred carrier at checkout.

Large Item Shipping (Freight)

Larger orders are shipped securely on a pallet via motor freight.

• Standard Delivery: With this option, you'll be responsible for unloading your order from the truck.
• Liftgate Service: For easier unloading, select this at checkout. The driver will lower the pallet to the ground. (Note: Typically for items up to 90" long. For items over 90" needing liftgate, please contact us).
• White Glove Delivery: For ultimate convenience with most larger items, choose White Glove Service at checkout. We'll deliver your order directly to your room of choice.

Receiving Damaged Items

Please inspect your order for any damage before signing the delivery receipt.

• Note Damage with Driver: If you see any damage, ensure the driver notes it on the delivery receipt prior to signing. This is very important.
• Significant Damage: If an item appears unusable due to severe damage, please refuse the delivery.
• Contact Us: In any case of damage or refusal, notify us immediately. We'll arrange a prompt replacement.

To ensure your hardwood furniture remains a cherished part of your home for years, a few simple care steps are recommended. Dust regularly with a soft, clean cloth, always wiping in the direction of the wood grain. For cleaning, use a mild, wood-safe cleaner applied sparingly with a lightly dampened cloth, followed by wiping with a dry, soft cloth. Protect your furniture from prolonged exposure to direct sunlight, extreme temperatures, and humidity changes, which can cause fading or damage. Always use coasters, placemats, and trivets to protect surfaces from moisture, heat, and scratches.